flutter terms
Orders
Once you place your ONLINE STORE order it will be processed, any additional delivery charges confirmed.
For DIRECT SALES an invoice will be sent to you for payment.
All orders are required to be paid in full prior to the custom making of the covers & /or delivery of products.
Prices are in $NZ including 15% GST
The prices displayed on the web site can change at anytime without prior notice.
Payment Options
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ONLINE STORE - pay online using your credit/debt card via PayPal secure payments
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DIRECT INVOICE - online banking direct to Flutter Design
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DIRECT INVOICE - optional link to PayPal on the online invoice
Product Satisfaction
If for some reason you are not completely happy with the product quality when it arrives please contact us straight away so we can remedy the situation.
All returned items must be in original condition & packaging and not damaged through use or ware & tear.
Returns must be within 7 days of purchase.
If a refund is issued it will not include the cost of delivery.
All products are covered by the NZ Consumer Guarantee Act - All NZ sewn products have a 1 year manufactures warranty against poor workmanship & quality. The Planosol & Sunbrella fabrics have a 5 year guarantee against rot resistance under normal exposure conditions. Please choose colours & product carefully. We cannot issue refunds for product 'change of mind'
Fabric Colour Swatches
We aim to represent all Flutter products on the web site as close as possible to the original. This includes the fabric colour swatches. However there may not be an exact match due to variation in computer screens.
If you would like to see a fabric colour swatch prior to ordering we can send you one at no charge.