nz outdoor furniture + living | online store | est. 2010
care & faq
How do I clean my Flutter Chair covers & frames?
ACRYLIC CANVAS COVERS
For cover general care remove any loose dirt & spot clean with water + a mild detergent.
If cleaning is required hand wash with a solution of mild natural soap in lukewarm water.
Rinse several times with clean water to remove soap. Dry naturally.
Alternatively clean using your garden hose.
Machine washing is possible but not recommended frequently.
Do not put in clothes dryer. Do not use solvents or harsh detergents.
TROPICANA COVERS [ older style patterned covers ]
For cover general care remove any loose dirt & spot clean with water + a mild detergent.
If cleaning is required hand wash with a solution of mild natural soap in lukewarm water.
Rinse several times with clean water to remove soap. Dry naturally.
**To keep you covers looking beautiful, the fabric supplier recommends that tropicana covers
are not left outside for extend periods of time.
MESH COVERS
For cover general care remove any loose dirt & spot clean with water + a mild detergent.
Wash down your covers using the garden hose. Dry naturally.
When outdoor chairs are not in use over winter it is recommended that the covers are brought inside and hung in a dry area. Creases can be removed using a cool iron or left outside in the weather & used.
FRAME CARE
We suggest that your Flutter black frames are hosed down & dried every so often when left outside
& stored inside when not in use for an extended time to protect the exterior coating from damage.
Ensure foot slides are used at all times to protect the base of the frame.
Do not stack the frames.
If your Flutter black frames are positioned in exposed coastal position extra care is required to keep the
frames in perfect condition. Frequently wash down & dry frames to remove any salt and sea water.
Store inside when not in use.
Ensure foot slides are used at all times to protect the base of the frame.
Do not stack the frames.
If damage occurs over time to the exterior coating take immediate steps to repair.
Firstly lightly sand the exposed area to remove loose material.
Secondly spray the area with anti rust spray eg Penetrol - Rust Treatment
Thirdly use a SATIN BLACK spray paint for touching up to reseal the coating.
Ensure foot slides are used at all times to protect the base of the frame.
New black foot slides available from Flutter design.
Anti rust treatments & spray paints available from Hardware & paint stores
Our galvanised Vintage frames can remain outdoors as long as the galvanised surface has not been damaged.
These frames can be stacked.
What Is the maximum weight for a person to sit in the Flutter chairs ?
The Flutter frames look light weight but are made from steel rod and welded so are deceptively strong. The covers are made from a marine weight acrylic canvas sewn with marine grade thread
and have reinforced corners.
The recommended maximum weight would be 95 kg. However due to the nature of a sling style cover excessive sudden & forceful downward pressure & weight may cause wear & tear in the corners.
This can usually be repaired but is not covered by the 1 year workmanship warranty
on a new unused cover.
My cover has crease lines on the fabric...what are these ?
When the cover is new, sometimes on the darker colours you can see crease lines. These are due to the surface water proof finish and are only temporary. These will disappear once your Flutter cover
has been outside exposed to UV light.
Can I stack my Flutter frames for storage?
The Flutter butterfly chair frames are not designed as a stacking chair.
Therefore we recommend you do not stack the frames as this may damage the
black powdercoat finish. The frames, without the covers can remain out doors for an extended
period. Alternatively store indoors, under shelter or hang in the garage.
I have an old frame. Can you make me a new cover to fit ?
Yes...we can either make a new cover using your old existing cover as a pattern [ extra charges apply]
or we have a generic Vintage cover option to fit the NZ made narrow frames.
To check your frame measurements click here
NB The Flutter covers are only sold with Flutter frames.
How do I stop my Flutter cover blowing off the frames when windy?
If you want to keep you covers on the frames when its windy and are having problems try using 'Blutack' on the corners of the frame, then gently push the cover into position. Its not very fancy but it works !!
How do I stop my cover from pooling with water when it rains?
If it looks like rain, simply remove the cover & bring inside or lift off the bottom covers and let the cover hang from the top corners.
Alternatively we now have the Flutter Chair MESH , the rain runs through this fabric and will not pool.
Do you sell Flutter Chairs to the Trade ?
Yes we do, please contact us using the contact form for pricing structure details.
Do Flutter frames & covers have a consumer warranty ?
Yes all Flutter products are covered by the 12 month consumer manufacturing warranty.
What if my new Butterfly Chairs arrive damaged ?
Please always check your chairs as soon as they are delivered for any damage that has occured during transit. Please keep the packaging and contact the Flutter Design office immediately
with details and photos.