HELIOS BRASS OUTDOOR LIGHT

DELIVERY

FREE delivery for POSEIDON LIGHTS within NZ

WARRANTY LIGHTS - 12 month

WARRANTY BULBS - 6 OR 3 MONTH 

CLAIMS need to be directed via Flutter Design who will deal with the supplier Vintage Industries Ltd

FLUTTER purchased products returned for a change of mind, exchange, or refund will incur a 20% restocking fee, which will be deducted from your refund total. This fee is imposed by OUR supplier, as we do not hold stock of these products in our store and all returns are sent back to them. Refunds will be processed once the returned goods & packaging are received and confirmed to be in unused and new condition.

All products are checked by the suppliers quality control team before being dispatched. Filament Bulbs used within a commercial environment come with a 3 month warranty. Filament Bulbs used within a residential environment come with a 6 month warranty. All additional products come with a 12 month warranty. If the product is delivered damaged please notify us on the day of delivery. We will send you a replacement or refund your money once the item is returned to us.

Return shipping is at the buyers’ expense. Items deemed defective within the warranty period will be repaired or replaced once the item is returned to us. Return shipping is at the buyers’ expense.

All warranty claims must supply a proof of purchase. Warranty is not applicable to items damaged by improper or careless use. All electrical work must be carried out by a certified electrician. If you change your mind about a product we can exchange it or offer you a refund. Please contact us when you receive your order, then return items within 7 days, in working, unmarked condition, complete with original packaging. (This excludes items cut to your measurements). Return shipping is at the buyers’ expense. Items built to your specifications that require altering may incur additional costs.